Your feedback is valuable as we strive to provide quality services.

Your voice matters

Whether you have positive feedback about our services, there’s an issue you’d like to bring to our attention or you have an idea for how we can improve, we welcome your input.

Use the form below, and our team will promptly assess and respond to your feedback, keeping you informed along the way.

If you need an interpreter or an advocate to assist you in completing this form please call us on 1800 378 272.

Our complaints and feedback process

Transparency is essential to our good governance and positive outcomes for people living with spinal cord injury and disability in South Australia. These brochures outline our process so you know exactly what to expect.

Is there an independent agency I can provide feedback to?

There are state and national independent agencies that receive feedback and complaints relating to the NDIS, disability care and adult safety.

For complaints about services provided under the NDIS:

For abuse or neglect of an adult:

For a complaint about a health care service or hospital:

For help with making a complaint and advocacy support:

Share your feedback

Feedback Type
What type of feedback do you have?

Clients of PQSA who receive funding and supports under the National Disability Insurance Scheme (NDIS) in particular, or who need access to effective disability advocacy that promotes their human rights, can also seek this support through the Department of Social Services National Disability Advocacy Program.